The objectives that will be used in this research are to find out the quality of PBBP and PBB-P2, the contribution of PBB and PBB-P2 and the administration of PBB and PBB-P2 services. The type of research that will be carried out is qualitative descriptiv: (Studi Kasus Pada Badan Pendapatan Daerah Kota Malang). JAZ:Jurnal Akuntansi Unihaz, [S. l.], v. 4, n. 2, p. 234–242, 2021. DOI: 10.32663/jaz.v4i2.2447. Disponível em: https://journals.unihaz.ac.id/index.php/jaz/article/view/2447.. Acesso em: 3 jul. 2024.